Frequently Asked Questions.
Explore our FAQs to find answers to common inquiries about our products, policies, and technical details.
What is your return policy? expand_more
We offer a 30-day return policy on all products. If you're not satisfied, simply contact our support for instructions.
Are Rorsou headphones compatible with iOS and Android? expand_more
Yes, all Rorsou headphones are designed to work seamlessly with both iOS and Android devices via Bluetooth.
Do you offer a warranty on your products? expand_more
Yes, Rorsou headphones come with a one-year warranty covering defects in materials and workmanship.
What is the battery life of your wireless headphones? expand_more
Our wireless headphones provide up to 30 hours of playback on a single charge, ensuring long-lasting enjoyment.
How effective is the noise cancellation feature? expand_more
Our Active Noise Cancelling (ANC) technology significantly reduces ambient noise, allowing for an immersive listening experience.
Are your headphones water-resistant? expand_more
While our headphones are designed for durability, they are not fully water-resistant. We recommend keeping them dry.
How do I update the firmware on my headphones? expand_more
Firmware updates can be done through our dedicated app, available on both iOS and Android platforms.
What accessories are included with the headphones? expand_more
Each pair of headphones comes with a charging cable, an AUX cable, and a user manual for easy setup.